My sincere thanks to SupportKit for sponsoring my writing this week.
SupportKit is a free iOS SDK that allows you to see and speak to your app’s users without leaving your inbox. It helps you build meaningful connections with your users through conversation that keeps them engaged and coming back to your app.
When you integrate SupportKit into your app, your users will have access to an intuitive messaging interface that makes them feel that reaching out to you is as easy as texting a friend. Their messages arrive as e-mails in your inbox and your replies are sent directly to your app, we even send push notifications to guide your users back to the app to continue the conversation. This process is fluid and personal, a step beyond the cold support tickets that your users have likely experienced with other apps.